Returns & Exchanges

At La Cosmetique, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we accept returns on unused and unopened products within 30 days of delivery.

1

Initiate Your Request

Log into your account portal or contact our beauty concierge team with your order number to request a Return Merchandise Authorization (RMA).

2

Prepare Your Package

Carefully pack the items in their original, unopened packaging and include the printed return authorization slip inside the box.

3

Ship It Back

Affix the prepaid shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking number.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing