Frequently Asked Questions

Everything you need to know about your beauty journey with La Cosmetique.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location, usually ranging from 7-14 business days.

Are your beauty products cruelty-free?

Yes, at La Cosmetique, we are committed to ethical beauty. None of our products or ingredients are tested on animals.

What is your return policy for opened products?

We offer a 30-day satisfaction guarantee. If a product doesn't suit your skin type, you can return it for a full refund or store credit, even if it has been lightly used.

Do you offer samples with every purchase?

Absolutely! Every order includes two complimentary samples of our latest skincare or makeup arrivals so you can discover your next favorite product.

How can I track my shipment?

Once your order is processed, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installments.